What is Self-Storage

Pack, store, and access your belongings with ease.

Whether you’re moving, decluttering, or need extra space, self-storage is convenient, secure, and cost-effective.

For businesses, self-storage provides an affordable solution for storing inventory, files, promotional materials, or office supplies.

With Smartbox, you can pack and store your belongings at our secure storage facility—on your terms. Simply book your unit, bring your items to our site, and pack them yourself.

Forgot your boxes or tape?
No problem. Order packing supplies online or pick-up at our facility.

Family Moving - Smartbox Self-Storage
Suitable for:
  • Renovating / Building
  • Selling home
  • Travelling
  • Home repairs
  • Home staging
  • Moving house
  • Deceased estate
  • Emergency storage
  • Document storage
  • Retailers seasonal storage
  • Student Storage
  • DIY Local relocation
  • Apartment moving
  • Retirement home storage
How It Works

Storage made simple
in three easy steps

Book Your Smartbox Unit

Use our easy online platform or give us a call to reserve your Smartbox unit. Select the size and duration that best suits your needs.

You Or We Pack It

Transport your belongings to our secure facility Or let our team handle the packing/unloading for you and pack them directly into your Smartbox unit.

Lock & Leave It

Once your unit is packed and locked, it stays safe in our secure facility. Access it whenever you need—just give us 24 hours’ notice.

Smartbox - Locked Box Graphic
Extra Information
  • Only you have keys to your Smartbox unit.
  • Access your unit at our facility 7 days a week with at least 24 hours’ notice.
  • Our units are designed with reinforced materials to safeguard your items from damage and theft.

Smartbox: The Smart Choice

Transform your business operations with secure and accessible storage solutions
Flexible Access

Flexible Access

Flexible Access

Retrieve or add items to your unit with just 24 hours’ notice.

Cost-Effective

Cost-Effective

Cost-Effective

Transparent pricing with no hidden fees - pay only for what you need.

Safe and Reliable

Safe and Reliable

Safe and Reliable

Our secure facility and advanced measures protect your belongings.

Perfect for Any Need

Perfect for Any Need

Perfect for Any Need

Whether moving, decluttering, or freeing up garage space, Smartbox makes it easy.

Smartbox Deliver & Load

Our Deliver & Load service.

Focus on your next milestone, instead of how many boxes you need to pack.

Our Deliver & Load service takes the stress out of moving and storage by providing professional help with loading or unloading your Smartbox. Whether you need a hand packing up your home or unloading at your destination, we’ve got you covered.

What Our Clients Say:

I had a fantastic experiences with SmartBox – their communication was excellent, the staff were incredibly helpful and friendly, and the delivery service was outstanding. I highly recommend them for anyone in need of reliable and efficient storage solutions.

K. Darvish

Smartbox are amazing. We sold our mothers house just before xmas with a very quick settlement and needed to quickly store her furniture. The team at Smartbox came to the rescue and made it so simple. The Smartbox system is superb, storage straight to your door so you know everything is packed away safely and securely. Superb service and team, nothing was a problem. Thank you.

H. Edgar

Smart box has been amazing their customer service is extremely friendly, efficient & helpful. I have had my contents in storage for over 3 years and I have had the luxury of knowing it is safe & secure. I love the process of the box being delivered to you so you can pack at your leisure, then lock it up yourself and away it goes to be stored. Magic and worry free. I would highly recommend Smart Box - thank you so much!

D. Gurney

Smartbox was such a convenient storage option that made our move easy to arrange. Customer service from their team was very good. Nigel is an expert driver, he came well-prepared for the job and gave good packing instructions and advice. Doreen was great at answering all our questions and making all the arrangements. Would definitely recommend them!

C. W.

Smartbox is a super convenient storage solution. The customer service, both over the phone and at the location, is very very friendly and helpful. They delivered the box to my place for me to store my belongings, and accessing the box later was super easy and convenient.

B. Davis

Outstanding service, friendly people, great facilities. I've used Smartbox whenever I've needed storage over the years. To have it come to the house, pack it up, and then be able to access as necessary at the facility (near Sylvia Park) makes things so much easier, especially when the rest of life can be so complicated!

N. Scheid

Get Started with Smartbox Self-Storage

Calculate your storage needs and book your unit today.

Have Questions?

Find answers to the most common questions here.

How big is a Smartbox?

We offer two Smartbox sizes to suit your needs. Whether you’re storing home furniture, business documents, or seasonal gear, we’ve got the right fit for you.

The Big Box

  • External Measurements: 3m (L) x 1.8m (W) x 2.3m (H)
  • Internal Measurements: 2.9m (L) x 1.8m (W) x 2.1m (H)
  • Ideal for: 1-2 bedroom homes, larger furniture, business storage (fits approx. 130 archive boxes)

The Baby Box

  • External Measurements: 1.8m (L) x 1.8m (W) x 2.3m (H)
  • Internal Measurements: 1.7m (L) x 1.7m (W) x 2.1m (H)
  • Ideal for: Studio apartments, small moves, decluttering

Use our storage space calculator to determine how many Smartboxes you’ll need, or contact our customer care team for a free on-site assessment.

I'd like to get a quote first before I book. Can I do that?

No problem! You can get a quote online or call/email us.

How much time do I have to pack my Smartbox?

You have up to one day (24 hours) to pack your Smartbox. Then we’ll collect it from you. Talk to us about your specific requirements

How do I lock my Smartbox?

When you’ve finished packing, just lock the Smartbox. We can supply padlocks, or you can provide your own. Either way, you’ll be the only one with access to the key.

Are there items that I cannot store in a Smartbox?

Yes, prohibited items include perishables, flammables, and liquids. See our prohibited items page for more information.

Where is the Smartbox storage facility?

Your Smartbox is stored at our secure storage facility at:

10 Arthur Brown Place,
Mt Wellington, Auckland
(behind Sylvia Park shopping centre)

What are Smartbox's opening hours?

You are welcome to visit us to see our operation or access your Smartbox. Please call and book a time so we can ensure your Smartbox is ready in our safe access areas.

  • Delivery Monday to Sunday: 8:0 a.m. – 4:00 p.m. (or by appointment)
  • Unit Access / Office Hours: Monday to Sunday 6am - 8pm
  • Public Holidays: Closed

We require at least 24 hours’ notice to book your access.

How long can I have my Smartbox stored for?

We can store your Smartbox for as long as you need. The longer your storage term, the cheaper the monthly storage rate.